ABOUT US

PROFESSIONAL IT SUPPORT SINCE 2004.

Are you looking for IT support on the Gold Coast, Brisbane or Northern NSW? We’re proud of our longevity in an industry where companies come and go like the seasons. Our business has stood the test of time due to our friendly, professional staff (our clients‘ words, not ours!). They all have 10 or more years experience in the IT industry. This means we can deliver the best IT solutions for your business, and deliver them fast. Integrity, reliability, and professionalism for a fair price is our service promise.

Our onsite technicians are all Microsoft Certified Systems Engineers. As well as this, our in-house staff are A+ certified hardware technicians. We also have network engineers with MTCNAVMware and Citrix certifications. Staying up to date with the latest innovations is important to us and means you’ll be a step ahead of the competition.

OUR CLIENTS

Don’t take our word for it. Read what our clients say about us.

RECENT PROJECTS

WI-FI OPTIMISATION

We helped a South East QLD wedding venue optimise their wifi and internet connectivity. Picture what your business could do with lightning fast, reliable wireless internet access.
SPECS: We used Cisco Meraki MX65 load balancing two ADSL lines, 2 Unifi POE switches running 5 Unifi Wifi Access Points. We also installed 6 Unifi night vision security cameras with Unifi NVR plus more.

CLOUD SERVICES

Imagine losing work that you've spent years perfecting? What would happen if your customer files were compromised? We installed a two-step system for a client that automated their file back-up in 2 phases - hardware and cloud based - removing risk and providing complete peace of mind security of their data.
SPECS: Installed QNAP TVS-1271U-RP with 32GB of RAM, 12 x 4TB Western Digital drives, 2 x 120GB SSD for cached acceleration and offsite backup to Amazon S3 Cloud.

SERVER SET-UP

A well-known legal practice in Runaway Bay engaged us to set-up their server and install their specialised legal software. Setting up a systems framework like this means their staff are supported to provide the best possible customer service to clients.
SPECS: Install HP ML310, Microsoft Small Business Server 2013 with local install of Leap Legal Software and database upgrade.

E-MAIL SYSTEMS

We set-up a MailStore email archiving solution in a QLD business that needed to achieve compliance and full searchable mail history for all staff. The results are staff that have the information they need at their fingertips.
SPECS: VMware vSphere environment for a Microsoft Exchange Server with 86 mailboxes.

HARDWARE UPGRADES

Having the latest software programs means nothing if your hardware isn't capable of running them. We loved seeing the look on this client's face when we installed their new desktop computer that no longer slowed their business down.
SPECS: Holiday Apartments in Broadbeach Server upgrade to ML310e and desktop replacement with EziRez install.

SPECIALISED PROJECTS

Have you ever wondered why hotel WiFi is so problematic? We relished the challenge of bucking this trend and set-up high speed internet and a snazzy guest voucher system for a 14 level high rise resort here on the Gold Coast. Scaling tall buildings in a single leap!
SPECS: Open-Mesh WiFi network using MR900 Access Points alongside guest voucher system using Cloud Trax.

CONTACT

 

OUR OFFICE:

41 NERANG BROADBEACH RD

NERANG 4211

GOLD COAST

 

PHONE:

07 55784070

 

EMAIL:

SUPPORT@TECHSONSITE.COM.AU

Proactive IT Support on the Gold Coast, Brisbane and Northern NSW.